FAQs

Tech Support Jacksonville has found that one-third of all IT problems can be proactively prevented via remote administration before they turn into performance problems, downtime, loss of data, or security breaches. Contact us now to discuss how our maintenance program can be a benefit to your business.

At Tech Support Jax, we rely on decades of experience in-field, leverage powerful diagnostic tools, and structure our services to produce the most economical means for managers to maintain their vital systems. For your IT services, we provide a proven track record in innovative solutions that keep you up and running. 

IT Managed services provides managers with an extremely cost-effective way with which to keep their systems functioning at optimal levels and also to minimize the risks that can present themselves to your computer systems and network. This approach relieves your stress and allows you to focus your energies on your clients and not on IT issues. Tech Support Jax wants to maximize your productivity helping you increase your bottom line by relieving the stress of technical problems.

Absolutely! We provide any potential business client with a free consultation to discuss your specific needs and IT issues. Whether it’s a one-time IT project you need completed or ongoing IT services, we will meet with you to assess your specific issues and customize a plan to provide you with personal and exceptional quality solutions. Contact us now to schedule your free consultation.

Yes, Tech Support Jax has numerous clients who have voluntarily agreed to provide references upon request. We receive glowing reviews and a high volume of repeat business from our clients which we believe speaks to the value of our IT services and IT support. To this, we are incredibly proud to have received a 5 out of 5 rating on Google from clients.

Yes, whenever necessary Tech Support Jax will enter into a Non-Disclosure Agreement (NDA) with clients in order to ensure complete confidentiality with sensitive business information, processes, and proprietary data.

Tech Support Jax can evaluate your system to identify where you may be vulnerable to security breaches. We can document and handle any security incidences and help you avoid exploitation by those who would try to hack into your business. Contact us now to discuss our innovative IT support to keep your company safe from cyber theft.

Yes, Tech Support Jax is locally owned and operated in the Jacksonville area and therefore, can respond quickly to your IT issues. If you are looking for IT services near you and want personalized answers, contact us today. We pride ourselves on being a small business with big capability and as a Jacksonville-based company we can be responsive to your IT needs with maximum efficiency and timely solutions.

Definitely! Tech Support Jax prides itself on meeting the needs of clients on a personal basis. This is the beauty of utilizing a small business such as ours. You won’t have to work your way through a bunch of automated responses to get the help you need. Tech Support Jax will design and implement a workable plan uniquely tailored to fit your IT needs. Contact us today to get started on your personalized plan for IT support.

Even if you already have some technical proficiency within your staff presently, securing professionals like Tech Support Jax can help you fill in the ‘gaps’ of your employees’ capabilities and ensure that your systems are adequately functioning to support your business. Tech Support Jax offers you continuous help in everything from simple data backup solutions to complete system-wide recovery – freeing your employees to focus on productivity and making your business profitable. Contact us today for a free consultation to see where we can benefit your business with professional IT support.

Tech Support Jax specializes in helping you with complete wired and wireless network installations as well as the set-up of PC and Office networks. We recognize that you need to be able to communicate effectively for your business to run smoothly and therefore, Tech Support Jax seeks to set up your system for maximum efficiency and speed. Whether you are expanding your business or moving to a new location where you would need a full network installation, we are ready to provide quality services and to finish on-time and within budget.

Because we customize plans for each client, costs vary. Tech Support Jax works with you to provide your business with complete IT support and managed services at prices that you can afford. Contact us to discuss your needs in a no-cost consultation and to set up a plan for IT support that fits exactly what you need and fits your budget.

Whether you are hoping to reduce downtime, help boost performance or to streamline your employees’ time-consuming tasks, Tech Support Jax recognizes that time your time is money. We can help you improve overall productivity by handling your IT issues quickly and proficiently so that all of your energies can be focused on your business and its profitability.

Tech Support Jax is seen as one of the best IT companies in Jacksonville because we look at every client as vitally important and therefore, worth our best effort. Whether you have a small, easy-fix IT issue or you need a full plan for Managed IT services and support, we will work with you to find workable solutions and tailor those solutions specifically to your business needs. We want you to feel as if you are the only client we have at that moment and we take pride in that personalized approach that you can’t find in some of the larger companies in our industry. Contact us today for your free, no-obligation consultation to see how Tech Support Jax can be your go-to for all your IT services and support.